Add the protection of your equipment and the peace of mind with access elite 24/7 assistance with the level of coverage Ultra Protek of NewTek . The ProTek Ultra coverage plan includes one year of premium coverage for your NewTek TriCaster 410 Plus, giving you 24/7 priority access to global expert support by phone, chat or email.
The coverage plan extends the standard one-year hardware warranty and its enhanced coverage provides advanced hardware replacement, guaranteed availability of spare parts, dedicated technical support and remote diagnostics, access to the NewTek knowledge base , software updates, maintenance and bug fixes, 75% reduction on NewTek online courses, priority and emergency response times, product enhancements, ultra priority case management -level, and written problem status reports and a detailed root cause analysis of your problems.